Q: Is it possible to pick up purchased items?
Free Pickup is available from the Rozelle warehouse for online orders only.
Online orders from the Frenergy website can be picked up by customers at the Sydney warehouse dock during weekday business hours before 3pm. Click on the Local Pickup option at the checkout to save on freight costs and collect your order in person or arrange your own courier to collect your items.
Alternatively, orders placed and paid for by 1.30pm each business day will be dispatched the same day. You can also choose fast shipping options (at additional cost) for urgent orders to anywhere in Australia. Get free standard shipping Australia wide for all online orders over $50.
See the Frenergy Terms & Conditions page for all the information regarding Shipping, Returns and International orders.